Your User Research Partner
A leading UX research agency driving user-centric excellence through tailor-made solutions.
How Our UX Research Services Drive Business Success?
A bad UX can pull down the growth of the business. That's why, being a top UX research company, we aim to enhance your UX for long-term business success with our proven methods on:
Usability Testing
We identify the functional issues in your products to gather user feedback and improve their experience.
User Interviews
We gain insights into users’ preferences and tailor digital products based on their needs.
Competitor Analysis
We understand your competitor’s offerings to analyse market trends and form strategies accordingly.
Eye Tracking
We analyse competitors' moves to evaluate user preferences and optimise our design.
Heatmaps & Click Maps
We identify the areas of improvement with the help of visual representation of user interaction.
A/B Testing
We experiment with various design concepts to understand which design strategy better serves your purpose.
Industries We Revolutionise as UX Research Agency
Every company can benefit from User Research but companies involved in the design, development and marketing of a product or service with a digital interface tend to have greater UX needs.
Tech Solution Providers
Companies that create end-to-end products with the help of product teams, marketing teams and business owners.
Innovative Solution Provider
Companies that focus on discovering user pain points and preferences for simplified solutions.
SaaS Companies
Companies whose aim is to educate users about their products on a large scale and facilitate product adoption.
Consumer Companies
Companies that focus on continuous digital product improvement for enhanced customer experience.
Wondering how your users engage with your site?
Contact UsWhy Collaborate with
UX Research Company?
A user research company has expertise in understanding your target market to simplify complex and resource-extensive tasks. They assist your business in reaping long-term gains through excellent user experience.
Better Product Market Fit
User research aims to understand users’ pain points, behaviour, and preferences to enhance product viability.
Better Decision-Making
User research helps you make informed design and development decisions with evidence of user behaviour.
Competitive Advantage
User research aids in the competitor analysis and product positioning for a competitive edge.
Increased Adoption Rate
User research yields user preference insights for creating appealing products or services and driving adoption.
Identify Gaps & Reduce Risks
User research deepens companies' understanding of user requirements to mitigate unforeseen risks.
Why Partner with Our
UX Research Agency?
Octet is a leading UX research agency where we work in collaboration with you to deliver an impeccable combination of design and usability. We believe in being transparent and always deliver quality work that exceeds your expectations.
Expertise and Experience
We have a team of experienced professionals with industry expertise in conducting user research.
Customised Approach
We customise our research approach to deliver relevant and insightful data that aligns with your business goals.
Collaborative Methods
We involve stakeholders and end-users in the research process, ensuring accurate and actionable insights.
Advanced Research Tools
We use advanced research tools to provide reliable and actionable data that drives success for your business.
Comprehensive Reporting
We present clear and visually appealing data to help you make data-driven decisions and extract valuable insights.
Let Us Assist You Track Your User Engagement!
Contact UsCompanies we have helped with User Research
How our method set us apart as a Top
UX Research Agency?
At our UX research company, we employ both qualitative and quantitative methods to implement customised steps along with an inter-professional approach to establish research objectives and obtain a holistic understanding of your users' preferences.
1. Make a Plan
We make a comprehensive plan of all the activities about user experience research and do a detailed walkthrough
4. Synthesize
We fill in the knowledge gaps and prove or disprove our hypotheses.
2. Recruit Participants
We recruit participants who closely align with your target audience to ensure valuable data insights and outcomes.
5. Reporting
We prepare and submit a comprehensive report on the findings of the research with actionable suggestions.
3. Conduct Research
This step involves systematically collecting data through various methods such as surveys, interviews, etc.
Want User Insight for Data-Driven Success?
Contact UsExploring Success: In-Depth User Research Case Studies
User Guide
A Customer Success Management Platform
Industry
What we did
Alpha Test
A no-code test automation platform
Industry
What we did
Building Trust with our UX Research Services
Parag Chivate
Founder & CEO,
ShipDelight
Sandhya Mhaskar
Product Lead,
Icegram
Ishaan Gandhi
Group Product Manager,
Nirvana
Parag Chivate
Founder & CEO,
ShipDelight
They have delivered more than what they have committed. They made our sophisticated platform super simple and classic, our customers love using our app than any competitors. The team streamlined our process and made us far more efficient.
Sandhya Mhaskar
Product Lead,
Icegram
The team's work was met with positive acclaim, thanks to the success of their delivery. They were highly open to feedback, and our internal stakeholders were particularly impressed with the team's communication skills.
Ishaan Gandhi
Group Product Manager,
Nirvana
The team is well-adjusted and knows their work. They always come up with new ideas and make us understand why things should be built in a particular way. We started with the design but our relationship extended till development. The team’s ability to grasp our business context resulted in fast turnaround.
More Reviews on
Boost Conversions with Our User Insights!
Contact UsWhat do you gain by investing in
UX Research Agency?
Investing in User Research Services can yield significant benefits for your business. It improves your overall experience and differentiates you from competitors while also increasing customer loyalty and revenue
50% Less Development Time*
UX research provides a clear vision of the product which can help developers reduce their time on avoidable rework.
56% Loyal Customers*
UX research help in understanding users’ need, improving product or services and getting loyal customers.
80% User Willingness*
An investment in user research will deliver a good user experience for which customers are willing to pay extra.
301% Increased ROI*
A good UX can help your business give high returns which makes investing in user research of utmost importance.
**These data are from public sources, we do not claim to owe these stats.
Frequently
Asked Questions
We understand the queries you might face while hiring our user research services. In the following questions, we tried to give you more information about our UX research agency. However, if you still have any questions, we are happy to answer them.
What are your capabilities in User Research?
We have extensive capabilities in user research. Being a leading UI UX design company we offer a range of research methods, conduct both in-person and remote research, and use a variety of tools to gather and analyse data.
We have a highly skilled team who uses qualitative and quantitative techniques to get a deeper understanding of design principles to create effective digital solutions.
How do you decide on a user research method for our business?
Our user research methods depend on your business goals and objectives.
At Octet, we use various research methods like surveys, interviews, usability testing, analytics analysis, etc. and our decision for research method is based on your audience’s characteristics, demographics and behaviours to effectively capture their insights.
How do you determine the sample size of user research?
Being an experienced User Research Company, we understand the importance of finding a relevant and suitable number of representatives for user research.
Our sample size is based on the minimal point that we aim to achieve a desired goal. We conduct research on different batches till we achieve that result.
What are the metrics you use to measure research success?
We measure the success of the user research method by evaluating the impact it has on the design process and the quality of the final product.
The generalised metrics we use in every product are user satisfaction, usability, engagement and business outcomes.
We also conduct retrospective evaluations of our user experience research methods to identify the areas of improvement.
Can you do remote User Research?
Yes, we can do remote user research based on your business objectives and requirements.
As an experienced UX research agency, we have the right set of tools and techniques to provide valuable insights into your users’ needs and behaviours to capture insights effectively.
Do you perform User Research for non-digital products?
No, we do not perform user research for non-digital products. We are a UX research agency specialising in UX research for SaaS, B2B and Enterprise-grade digital products only.
How much does it cost to hire your Research Service?
The cost of hiring our user research services can vary depending on the scope and complexity of the project, the experience of our designers and the type of research method used, etc.
We believe in transparent pricing and provide detailed project estimates that outline all costs.
To get a detailed estimate of the cost,we would recommend reaching out to us. Wewould be happy to assist you.
How much time does it take to do User Research?
The time required to do user research depends on factors such as the scope of the project, research methodology, number of participants and the complexity of the research.
A standard research method may take a few days while a comprehensive study may require several months.
User research is an iterative process. Hence, we would recommend you contact us to discuss your project and the timeline of the research.
What will be our role during the research engagement?
We collaborate with you throughout the engagement process to ensure that your business and research objectives are met.
It means that we iterate and improvise on digital points during user research to ensure that you get the key deliverables.
Being a UX research agency, our goal is to be proactive and also encourage you to participate in the research process.
How do you communicate your user Research Finding?
We communicate our user experience research findings and recommendations through clear and concise reports, presentations and prototypes that emphasise key insights and design recommendations.
We also ensure that these findings are implemented throughout the design process and provide usability testing services to validate design decisions.