How Our UX Research Services Drive Business Success?

A bad UX can pull down the growth of the business. That's why, being a top UX research company, we aim to enhance your UX for long-term business success with our proven methods on:

UX research services

Usability Testing

We identify the functional issues in your products to gather user feedback and improve their experience.

User Interviews

We gain insights into users’ preferences and tailor digital products based on their needs.

Competitor Analysis

We understand your competitor’s offerings to analyse market trends and form strategies accordingly.

Eye Tracking

We analyse competitors' moves to evaluate user preferences and optimise our design.

Heatmaps & Click Maps

We identify the areas of improvement with the help of visual representation of user interaction.

A/B Testing

We experiment with various design concepts to understand which design strategy better serves your purpose.


Industries We Revolutionise as UX Research Agency

Every company can benefit from User Research but companies involved in the design, development and marketing of a product or service with a digital interface tend to have greater UX needs.

user research services

Tech Solution Providers

Companies that create end-to-end products with the help of product teams, marketing teams and business owners.

Innovative Solution Provider

Companies that focus on discovering user pain points and preferences for simplified solutions.

SaaS Companies

Companies whose aim is to educate users about their products on a large scale and facilitate product adoption.

Consumer Companies

Companies that focus on continuous digital product improvement for enhanced customer experience.

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Why Collaborate with
UX Research Company?

A user research company has expertise in understanding your target market to simplify complex and resource-extensive tasks. They assist your business in reaping long-term gains through excellent user experience.

Why work with octet for ux research

Better Product Market Fit

User research aims to understand users’ pain points, behaviour, and preferences to enhance product viability.

Better Decision-Making

User research helps you make informed design and development decisions with evidence of user behaviour.

Competitive Advantage

User research aids in the competitor analysis and product positioning for a competitive edge.

Increased Adoption Rate

User research yields user preference insights for creating appealing products or services and driving adoption.

Identify Gaps & Reduce Risks

User research deepens companies' understanding of user requirements to mitigate unforeseen risks.


Why Partner with Our
UX Research Agency?

why choose octet for ux research

Expertise and Experience

We have a team of experienced professionals with industry expertise in conducting user research.

Customised Approach

We customise our research approach to deliver relevant and insightful data that aligns with your business goals.

Collaborative Methods

We involve stakeholders and end-users in the research process, ensuring accurate and actionable insights.

Advanced Research Tools

We use advanced research tools to provide reliable and actionable data that drives success for your business.

Comprehensive Reporting

We present clear and visually appealing data to help you make data-driven decisions and extract valuable insights.

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Companies we have helped with User Research


How our method set us apart as a Top
UX Research Agency?

At our UX research company, we employ both qualitative and quantitative methods to implement customised steps along with an inter-professional approach to establish research objectives and obtain a holistic understanding of your users' preferences.

user experience research agency

1. Make a Plan

We make a comprehensive plan of all the activities about user experience research and do a detailed walkthrough

4. Synthesize

We fill in the knowledge gaps and prove or disprove our hypotheses.

2. Recruit Participants

We recruit participants who closely align with your target audience to ensure valuable data insights and outcomes.

5. Reporting

We prepare and submit a comprehensive report on the findings of the research with actionable suggestions.

3. Conduct Research

This step involves systematically collecting data through various methods such as surveys, interviews, etc.

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Exploring Success: In-Depth User Research Case Studies

Building Trust with our UX Research Services

Parag Chivate

Parag Chivate

Founder & CEO,

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,

Parag Chivate

Parag Chivate

Founder & CEO,


They have delivered more than what they have committed. They made our sophisticated platform super simple and classic, our customers love using our app than any competitors. The team streamlined our process and made us far more efficient.

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,


The team's work was met with positive acclaim, thanks to the success of their delivery. They were highly open to feedback, and our internal stakeholders were particularly impressed with the team's communication skills.

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,


The team is well-adjusted and knows their work. They always come up with new ideas and make us understand why things should be built in a particular way. We started with the design but our relationship extended till development. The team’s ability to grasp our business context resulted in fast turnaround.

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What do you gain by investing in
UX Research Agency?

Investing in User Research Services can yield significant benefits for your business. It improves your overall experience and differentiates you from competitors while also increasing customer loyalty and revenue

50% Less Development Time*

UX research provides a clear vision of the product which can help developers reduce their time on avoidable rework.

56% Loyal Customers*

UX research help in understanding users’ need, improving product or services and getting loyal customers.

80% User Willingness*

An investment in user research will deliver a good user experience for which customers are willing to pay extra.

301% Increased ROI*

A good UX can help your business give high returns which makes investing in user research of utmost importance.

**These data are from public sources, we do not claim to owe these stats.

FrequentlyAsked Questions

We understand the queries you might face while hiring our user research services. In the following questions, we tried to give you more information about our UX research agency. However, if you still have any questions, we are happy to answer them.

What are your capabilities in User Research?

    How do you decide on a user research method for our business?

      How do you determine the sample size of user research?

        What are the metrics you use to measure research success?

          Can you do remote User Research?

            Do you perform User Research for non-digital products?

              How much does it cost to hire your Research Service?

                How much time does it take to do User Research?

                  What will be our role during the research engagement?

                    How do you communicate your user Research Finding?

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