What Does UX Consulting Do?

A UX design consultancy supports businesses in creating effective user experiences by applying research-driven insights, interaction design expertise, and practical usability testing.

Our UX Consulting service helps growing businesses, startups struggling with unclear user needs, fragmented experiences, and design decisions driven by assumptions instead of insight. This often leads to confusing interfaces, low engagement, and products that don’t fully resonate with their audience.

Octet partners with you to bring clarity at every stage of the design process. Through in-depth UX research, thoughtful interaction design, and usability testing, we transform complexity into cohesive experiences.

The outcome is digital products that are easy to use, aligned with real user behavior, and designed to drive engagement, satisfaction, and long-term business growth.

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Advantages of Partnering with a UX Consultancy

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Objective Perspective

We evaluate your digital products, without the biases or assumptions that can come from working inside the company.

We identify usability issues and uncover improvement opportunities that are often missed during internal reviews or early planning stages.

Flexible Approach

We take a truly flexible approach, customizing our methods and processes to fit your specific business, team, and goals.

We adjust our collaboration style to match how your team operates best, whether you prefer close daily involvement or periodic reviews.

Streamlined Process

Our UX consulting service creates a smooth process so you can focus on your business while we handle the rest.

Our proven methods help deliver real business results with more users, higher conversions, and better revenue.

Cost-Effective Solution

As a UX Consulting, we help you make the right design decisions early, which reduces unnecessary trial and error.

Our structured UX approach minimizes the need for frequent redesigns, saving both time and development costs.

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Octet’s Approach to UX Consultation Service

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1. Define Goals

We start by understanding your business objectives and product challenges to define clear UX goals. These goals help ensure design decisions stay on measurable outcomes.

We then break the work into realistic milestones based on complexity and user needs. This phase gives you a timeline and accurate effort estimates before design begins.

4. Design & Test

With the foundation set, we design user flows that define how people navigate the product. Wireframing helps us structure layouts and interactions before design begins.

We refine information architecture to reduce user friction. Usability testing validates decisions early, allowing us to adjust the experience before development.

2. Formulate Problem

Here we define the real problems users face when interacting with the product. We analyze user research and behavior to understand what matters to the target audience.

This shared understanding guides decisions and keeps the product focused on user needs. As a result, solutions are built to address challenges rather than small issues.

5. Calculate the ROI

Our UX consulting team measures the business impact of decisions using defined metrics. We track performance indicators such as form completions, conversion rates etc

By comparing results of implementation, we show how UX changes contribute to measurable ROI. This ensures design efforts stay aligned with business goals, not assumptions.

3. Define Key UX Metrics

We identify the UX metrics that matter most based on your product goals and business priorities. We define clear criteria for usability, engagement, and task completion.

By aligning UX outcomes with measurable data, teams gain clarity on what’s working and what needs improvements. This ensures design decisions remain focused throughout the project.

Why choose Octet as your UX Consulting Agency?

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Diversified Expertise

We create impactful designs that drive real results while using tools like Figma for rapid prototyping and collaboration, plus Adobe for polished visuals.

Industrial Insights

Whether it’s usability testing, user interviews, or competitive analysis, our insights help you make smarter decisions and build products that stand out.

Continuous Support

Our UX consulting service team collaborates closely with your team throughout and afterward the project with regular check-ins, feedback sessions, and continued support to keep your product performing strongly.

Holistic UX Services

We cover the full UX design audit, from user research and wireframing to prototyping, usability testing, and final UI polish. This complete approach delivers seamless experiences across every touchpoint.

Connect with our UX consulting experts today

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See how we’ve made an impact

Our Client’s Take on Us

Parag Chivate

Parag Chivate

Founder & CEO,
ShipDelight

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,
Icegram

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,
Nirvana

Parag Chivate

Parag Chivate

Founder & CEO,
ShipDelight

Quotes

They have delivered more than what they have committed. They made our sophisticated platform super simple and classic, our customers love using our app than any competitors. The team streamlined our process and made us far more efficient.

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,
Icegram

Quotes

The team's work was met with positive acclaim, thanks to the success of their delivery. They were highly open to feedback, and our internal stakeholders were particularly impressed with the team's communication skills.

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,
Nirvana

Quotes

The team is well-adjusted and knows their work. They always come up with new ideas and make us understand why things should be built in a particular way. We started with the design but our relationship extended till development. The team’s ability to grasp our business context resulted in fast turnaround.

Want us to unlock UX
insights for you?

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Who needs UX Consulting Service?

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Technology Giants

We partner with businesses eager to improve how users interact with their products, focusing on user experiences.

Our approach is grounded in user-centered design, placing real user needs and behaviors at the core of our decisions.

Startups

We help startups create strong, lasting bonds with customers by focusing on smooth and enjoyable user experiences.

We drive higher engagement and loyalty, our UI UX services enhance customer retention and overall performance.

E-Commerce Platforms

We help e-commerce platforms improve their user interface to create a smoother and more engaging shopping experience.

Our UX experts simplify complex processes, making it easier for customers to browse, select, and purchase products.

Financial Institutions

We help financial institutions deliver seamless digital experiences that feel smooth and completely hassle-free for their customers.

We optimize apps and websites for faster performance, quicker load times, and more reliable interactions every time.

How Can UX Consulting Benefit Your Business?

69% Loyal Customers*

Companies that understand their audience needs and improve their offerings accordingly get more loyal customers.

60% Better UX Preference*

UX consulting services identify the user needs and offer better usability services, as 60% consider them crucial.

80% Better UX Preference*

Investing in UI UX consulting services results in a positive customer experience, as consumers consider speed, user-friendliness, etc., essential design elements.

*These data are from public sources, we do not claim to owe these stats.

Trusted By Clients Worldwide

visa
lode-stone
adani
tvs
iima
intellect
aditya-birla
kantime

Frequently Asked Questions

What can I expect from your UI UX Consulting Service?

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              We have the expertise to create excellent UX!

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