How Our UX Research Services Drive Business Success?

UX research services

Usability Testing

We identify the functional issues in your products to gather user feedback and improve their experience.

User Interviews

We gain insights into users’ preferences and tailor digital products based on their needs.

Competitor Analysis

We understand your competitor’s offerings to analyze market trends and form strategies accordingly.

Eye Tracking

We analyze competitors' moves to evaluate user preferences and optimize our design.

Heatmaps & Click Maps

We identify the areas of improvement with the help of visual representation of user interaction.

A/B Testing

We experiment with various design concepts to understand which design strategy better serves your purpose.


Industries We Revolutionise as User Research Agency

user research services

Tech Solution Providers

Companies that create end-to-end products with the help of product teams, marketing teams, and business owners.

Innovative Solution Provider

Companies that focus on discovering user pain points and preferences for simplified solutions.

SaaS Companies

Companies whose aim is to educate users about their products on a large scale and facilitate product adoption.

Consumer Companies

Companies that focus on continuous digital product improvement for enhanced customer experience.

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Why Collaborate With User Research Company?

Why work with octet for ux research

Better Product Market Fit

UX research helps to understand your users’ pain points, behavior, and preferences to enhance product viability.

Better Decision-Making

User research helps you make informed design and development decisions with evidence of user behavior.

Identify Gaps & Reduce Risks

UX research deepens companies' understanding of user requirements to mitigate unforeseen risks.

Increased Adoption Rate

User research yields user preference insights for creating appealing products or services and driving adoption.

Competitive Advantage

Leveraging user insights, a UX consulting company aids in competitor analysis & positioning products for long-term growth.


Why Partner with Our UX Research Agency?

why choose octet for ux research

Expertise and Experience

We have a team of experienced professionals with industry expertise in user research.

Customised Approach

We customize our user research approach to deliver relevant, insightful data that aligns with your business goals.

Collaborative Methods

We involve stakeholders and end-users in the UX research process, ensuring accurate and actionable insights.

Advanced Research Tools

We use advanced user research tools to provide reliable and actionable data that drives success for your business.

Comprehensive Reporting

We present precise, visually appealing data to help you make data-driven decisions and extract valuable insights.

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Companies We've Helped In User Research Services


How our method sets us apart as
UX Research Company?

user experience research agency

1. Planning

We create a detailed plan of action required to conduct user experience research and gain a thorough user understanding.

4. Recruiting

To dive deep into users’ preferences, we recruit participants who fit the target audience's requirements.

2. Research

We use various methods, such as surveys, interviews, etc., to conduct thorough research and collect data for valuable insights.

5. Synthesise

We create different hypotheses by filling in the knowledge gaps and approving or disapproving data based on the results obtained.

3. Conduct Research

We create comprehensive and visually appealing reports based on our research findings to offer relevant data insights.

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Explore our Success Tales

Creating Impact with our UX Research Services

Parag Chivate

Parag Chivate

Founder & CEO,

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,

Parag Chivate

Parag Chivate

Founder & CEO,


They have delivered more than what they have committed. They made our sophisticated platform super simple and classic, our customers love using our app than any competitors. The team streamlined our process and made us far more efficient.

Sandhya Mhaskar

Sandhya Mhaskar

Product Lead,


The team's work was met with positive acclaim, thanks to the success of their delivery. They were highly open to feedback, and our internal stakeholders were particularly impressed with the team's communication skills.

Ishaan Gandhi

Ishaan Gandhi

Group Product Manager,


The team is well-adjusted and knows their work. They always come up with new ideas and make us understand why things should be built in a particular way. We started with the design but our relationship extended till development. The team’s ability to grasp our business context resulted in fast turnaround.

More Reviews on

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What do you gain by investing in User Research Agency?

50% Less Development Time*

UX research provides a clear product vision, which can help developers reduce the time spent on avoidable rework.

56% Loyal Customers*

UX research helps understand users’ needs, improve products or services, and get loyal customers.

80% User Willingness*

Investing in user research will deliver a good user experience for which customers are willing to pay extra.

301% Increased ROI*

A good UX can help your business give high returns, making investing in user research important.

**These data are from public sources, we do not claim to owe these stats.

FrequentlyAsked Questions

What are Octet’s capabilities in User Research?

    How do you decide on a user research method for our business?

      How do you determine the sample size of user research?

        What are the metrics you use to measure research success?

          Can you do remote User Research?

            Do you perform User Research for non-digital products?

              How much does it cost to hire your Research Service?

                How much time does it take to do User Research?

                  What will be our role during the research engagement?

                    How do you communicate your user Research Findings?

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